Privacy Policy


Introduction

This Privacy Policy outlines White Association (“we”, “our”, or “the Organization”) practices regarding the collection, use, and protection of information obtained from individuals (“Users”) who access our website at whiteassociation.org (“the Site”) or otherwise share personal data with us.

As a nonprofit mental health organization, we are deeply committed to safeguarding the privacy, dignity, and trust of everyone who engages with us — whether for counselling, volunteering, or community participation.

We encourage all Users to read this Privacy Policy carefully to understand how and why we collect information, and how it helps us provide accessible, compassionate, and secure mental health services.

Grounds for Data Collection

The processing of your personal information (meaning any information that may reasonably identify you, hereinafter “Personal Information”)
is based on the following lawful grounds:

  • To fulfill our responsibility in providing you with counselling, educational programs, or community services you request.

  • To protect our legitimate interests as a nonprofit organization promoting mental health awareness and recovery.

  • To comply with legal, ethical, and financial regulations that apply to charitable organizations.

  • To improve our programs and ensure better service delivery through research and feedback (always anonymized).

By using our Site, registering for our programs, or sharing your information with us,
you consent to the collection, storage, and use of your Personal Information as described in this Privacy Policy.

What Information We Collect

We collect two types of data and information from Users.

The first type of information is unidentified and non-identifiable information pertaining to User(s), which may be made available or gathered through your use of the Site (“Non-personal Information”).
We are not aware of the identity of the User from whom the Non-personal Information was collected.

Non-personal Information that is collected may include aggregated usage information and technical data transmitted by your device, including certain software and hardware details (e.g., the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site.
We may also collect information about your activity on the Site (e.g., pages viewed, online browsing, clicks, actions, etc.).

The second type of information is Personal Information, which is individually identifiable information — namely, data that identifies an individual or may, with reasonable effort, identify an individual. Such information includes:

  • Device Information: We collect Personal Information from your device, including geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and other data related to your activity on the Site.

  • Registration Information: When you register on our Site, you may be asked to provide certain details such as your full name, email address, billing information (if applicable for donations)., and other relevant information.

How We Receive Information About You

We receive your Personal Information from various sources:

  • When you voluntarily provide your personal details to register on our Site.

  • When you use or access our Site in connection with our services.

  • From third-party providers, services, and public registers (for example, traffic analytics vendors).

How We Use Your Information

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We may use the information for the following purposes:

  • Communicating with you: Sending you notices regarding our services, providing you with technical information, and responding to any customer service issues you may have.

  • Keeping you informed: Communicating with you and keeping you updated about our latest news and services.

  • Serving advertisements: We may use third-party advertising technology to promote our own programs across the internet. This technology may use information about your interaction with our Site to display relevant White Association content to you on other platforms. (see more under “Advertisements”).

  • Marketing: Promoting our digital platform, educational resources, and recovery programs. (see more under “Marketing”).

  • Statistical and analytical purposes: Conducting research and analysis intended to improve the Site.

In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies, and subcontractors.

In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third-party providers, who may be located in different jurisdictions around the world, for any of the following purposes:

  • Hosting and operating our Site;

  • Providing you with our services, including offering a personalized display of our Site;

  • Storing and processing such information on our behalf;

  • Serving you with advertisements and assisting us in evaluating the success of our advertising campaigns, as well as helping us retarget any of our users;

  • Providing you with marketing offers and promotional materials related to our Site and services;

  • Performing research, technical diagnostics, or analytics.

We may also disclose information if we have good faith to believe that such disclosure is helpful or reasonably necessary to:
(i) comply with any applicable law, regulation, legal process, or governmental request;
(ii) enforce our policies (including our Agreement), including investigations of potential violations thereof;
(iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud, or security issues;
(iv) establish or exercise our rights or defend against legal claims;
(v) prevent harm to the rights, property, or safety of us, our users, yourself, or any third party; or
(vi) collaborate with law enforcement agencies and/or when we find it necessary to enforce intellectual property or other legal rights.

User Rights

You may request to:

  • Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information.

  • Receive a copy of the personal information you directly provided to us in a structured, commonly used, and machine-readable format.

  • Request rectification of your personal information that is in our control.

  • Request erasure of your personal information.

  • Object to the processing of personal information by us.

  • Request to restrict the processing of your personal information by us.

  • Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute and may be subject to our legitimate interests and regulatory requirements.

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:

📧 info@whiteassociation.org

Retention

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Retention periods will be determined by taking into account the type of information collected and the purpose for which it was collected, while considering applicable requirements and the need to destroy outdated or unused information at the earliest reasonable time.

Under applicable regulations, we will keep records containing client personal data, account opening documents, communications, and any other information required by relevant laws and regulations.

We may rectify, replenish, or remove incomplete or inaccurate information at any time and at our own discretion.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.

A “cookie” is a small piece of information that a website assigns to your device while you are viewing it. Cookies are helpful and can be used for various purposes, including:

  • Allowing you to navigate between pages efficiently.

  • Enabling automatic activation of certain features.

  • Remembering your preferences.

  • Making interactions between you and our services quicker and easier.

  • Ensuring that advertisements displayed are relevant to your interests.

  • Compiling statistical data on your use of our services.

The Site uses the following types of cookies:

a. Session Cookies: Stored temporarily during a browsing session to allow normal use of the system and deleted from your device when the browser is closed.

b. Persistent Cookies: Read only by the Site, saved on your computer for a fixed period, and not deleted when the browser is closed. These are used when we need to recognize you on repeat visits, for example, to store your preferences for future sessions.

c. Third-Party Cookies: Set by other online services that run content on the page you are viewing, such as third-party analytics companies that monitor and analyze web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked to the information stored in and obtained from cookies.
You may remove cookies by following your device’s instructions; however, disabling cookies may cause some features of our Site to not function properly and could limit your online experience.

We also use a tool called Google Analytics to collect information about your use of the Site.
Google Analytics collects information such as how often users access the Site and which pages they visit. We use this information only to improve our Site and services.
Google Analytics collects the IP address assigned to you on the date you visit, not your name or any identifying information. We do not combine the information collected through Google Analytics with personally identifiable data.
Google’s use and sharing of information collected through Google Analytics about your visits to this Site are governed by the Google Analytics Terms of Use and the Google Privacy Policy.

Third-Party Collection of Information

Our policy only addresses the use and disclosure of information we collect from you.
To the extent that you disclose your information to other parties or websites on the internet, different rules may apply to their use or disclosure of the information you provide.
Accordingly, we encourage you to read the terms and conditions and privacy policies of each third party to whom you choose to disclose information.

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals we do not employ or manage, including any third parties with whom we may share information as described in this Privacy Policy.

How Do We Safeguard Your Information

We take great care in implementing and maintaining the security of the Site and your information.
Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied, or otherwise, that we will prevent such access.

Transfer of Data Outside the EEA

Please note that some data recipients may be located outside the EEA.
In such cases, we will transfer your data only to countries approved by the European Commission as providing an adequate level of data protection, or we will enter into legal agreements ensuring an adequate level of protection.

Advertisements

We may use third-party advertising technology to promote our own recovery programs across the internet. This technology may use information about your interaction with our Services to display relevant White Association content to you on other platforms (for example, by placing third-party cookies on your browser for retargeting purposes).
You can opt out of many third-party ad networks operated by members of the Network Advertising Initiative (NAI) and the Digital Advertising Alliance (DAA).
For more information about these practices and your choices, please visit:
http://optout.networkadvertising.org/#!/
and http://optout.aboutads.info/#!/.

Marketing

We may use your Personal Information (such as your name, email address, or telephone number) — either directly or through authorized third parties — to send you promotional materials related to our services, which we believe may be of interest to you.

We respect your right to privacy. Every marketing message includes the option to unsubscribe.
If you unsubscribe, we will remove your contact information from our marketing list.
However, you may still receive essential, non-promotional communications (e.g., customer service or legal updates).

Corporate Transaction

We may share information in the event of a corporate transaction (such as the sale or transfer of a substantial part of our organization, merger, or asset transfer).
The acquiring entity will assume the rights and obligations described in this Privacy Policy.

Minors

We value children’s privacy, especially in online contexts.
Our Site is not designed for or directed at children, and we do not knowingly collect Personal Information from minors.
Minors may only use our services with prior consent from a parent or legal guardian.

If you believe that a child has provided us with Personal Information without authorization, please contact us at info@whiteassociation.org

Updates or Amendments to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.
Material changes will take effect immediately upon posting the updated version on our Site.
The date of the latest update will appear below under “Last Modified.”

By continuing to use our Site after such updates, you acknowledge and accept the revised Privacy Policy.

How to Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us at:
📧 info@whiteassociation.org Mental Health and Recovery

Sheridan, WY, USA

Last Modified: May 2026

 

© 2026 White Association. All rights reserved.
A Nonprofit Organization for Mental Health and Recovery.